The Junkluggers of New York City earns strong, mostly positive reviews across Google (~4.9 from ~1,559 reviews), Yelp (369 reviews), HomeAdvisor and Angi, with customers consistently praising punctual, professional, efficient crews and the eco-friendly donation/recycling model. A minority of reviewers report late arrivals, occasional scheduling mix-ups, and premium pricing where in-person estimates can exceed online quotes, and the national brand carries a C+ BBB rating tied to an unanswered complaint.
“Junk luggers came at beginning of arrival window, were efficient, and professional. Definitely recommend!”— Caroline Yoon · 5★, Junkluggers.com (Google-sourced) ↗
“Kyle and Gregory from The Junkluggers were fantastic to work with! They were incredibly efficient, professional, and quick...”— Janel H. · 5★, Junkluggers.com (Google-sourced) ↗
“I couldn't be happier with the service. Scheduling was easy, communication was excellent, and the crew did an amazing job.”— Kim Li · 5★, Junkluggers.com (Google-sourced) ↗
“I was happy to learn that many of the items removed were donated or recycled whenever possible.”— I.T.GAMING · 5★, Junkluggers.com (Google-sourced) ↗
“On the second appointment they mixed up my account with someone else; my wife waited 3 hours at our old address, and even after calling, they said they were on their way but never showed.”— BBB complainant · 1★, BBB / Google (paraphrased complaint) ↗
Prefer upfront online pricing and same-day booking? JunkRabbit quotes you in about a minute.
Get an instant price →