Review summary

Scrap-It! Junk Removal (a Rockville Centre, NY-based company that also serves Brooklyn) carries overwhelmingly positive reviews, with a 5.0 aggregate across roughly 500 reviews (188 Google, ~298 Thumbtack, ~30 Yelp) and an A+ BBB rating though it is not BBB-accredited. Customers consistently praise punctual, professional, efficient crews and fair pricing, while the handful of negative reviews center on isolated no-show/communication incidents, one of which the company publicly disputed.

👍 Pros

Professional, courteous, friendly crews
On-time / punctual arrival
Fast, efficient work including heavy/awkward items and stairs
Fair, reasonable, no-games pricing

👎 Cons

No-show / failed to arrive without notification (one instance disputed by the company as a customer they never booked)
Lack of communication when a job could not be fulfilled

What customers say

“Absolutely, the Best!!! Reliable, skillful when moving big items. And very reasonable with price.”— Gwen B. · 5★, Google (via Trustindex) ↗

“Great work guys. Looking forward to using you guys again.”— Alexi V. · 5★, Trustindex aggregate ↗

“He was very polite, did the measurement, took pictures and left.”— Shamsi V. · 5★, Trustindex aggregate ↗

“Excellent service, on time and very professional.”— Bill S. · 5★, Trustindex aggregate ↗

“They didn't even show up.. no notification of not coming or anything.”— Fatima G. · 1★, Trustindex aggregate (company disputed, said customer never hired them) ↗

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Scrap-It! Junk Removal reviews

Review summary

What customers say

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