Independent guide152 NYC haulers reviewedUpdated June 2026
Best Junk Removal NYC
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Oz Moving & Storage reviews

4.5 (750 reviews · Google)
Licensed & insuredSame-dayBooks online$$$$$

Review summary

Oz Moving & Storage is a large, BBB-accredited (A+) NYC mover that also offers junk removal, drawing mostly positive feedback for efficient, professional, careful crews (Google ~4.5/750, but a lower 3.4 on Yelp). A recurring minority of reviews and BBB complaints cite damaged or missing belongings, surprise charges above the original quote, and frustrating claim resolution.

👍 Pros
  • Efficient, fast crews
  • Professional and polite/friendly staff
  • Careful handling of belongings
  • Punctual / on-time arrival
👎 Cons
  • Damaged or broken belongings (furniture, TVs, electronics)
  • Surprise charges / final cost far above quote
  • Poor / unhelpful damage-claim resolution and customer service

What customers say

“Very friendly crew, everything delivered safely and quickly to our new home at a reasonable price.”— Sarah E · 5★, BBB ↗
“Movers were great, handled everything carefully and were very pleasant. The only issue was that i had to pay for a 3 hour minimum for an internal building move that took less than one hour.”— Michael L · 4★, BBB ↗
“Amazing team, very punctual, cared about my move, belongings, and extremely professional.”— Gregory K · 5★, BBB ↗
“Everyone was very helpful and efficient! Highly recommend their services and would definitely use them again in the future.”— Vincent G · 5★, BBB ↗
“Oz employed a convicted violent sexual offender to unload our items, and refused to remove him from our home, despite several hours of our asking them to do so.”— Eric A · 1★, BBB ↗
“Oz damaged over $20,000 of our furniture. Belongings were poorly wrapped and many pieces broken.”— Lisa Portney · 1★, Google ↗

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