Independent guide152 NYC haulers reviewedUpdated June 2026
Best Junk Removal NYC
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GreenEx Cleanouts reviews

4.9 (11 reviews · Angi)
$$$$$

Review summary

GreenEx Cleanout Services (Flushing, NY; owner Frank Panetta, ~27 years in business) is a junk-removal and hoarding/estate-cleanout company with strong reviews — 4.9/5 on Angi and 4.0/5 across 11 Yelp reviews — where customers consistently praise professional, punctual, hard-working crews and competitive, quote-accurate pricing. A small number of negative reports cite billing/receipt follow-up and one unanswered BBB complaint (BBB lists the business as A+ rated but not accredited; one secondary source noted a failure-to-respond complaint).

👍 Pros
  • Professional, courteous, respectful crews (owner Frank praised by name)
  • Punctual / same-week or next-day fast turnaround
  • Hard-working, efficient, non-stop crews that finish the job completely
  • Compassionate, non-judgmental handling of hoarding/estate situations
👎 Cons
  • Failure to provide a payment receipt / poor billing follow-up communication
  • Unresponsive after payment in isolated cases (1 BBB complaint left unanswered)

What customers say

“Within DAYS of landing into my situation, it was all taken care of from estimate to finish without any issues, interruptions or excuses.”— W G. · 5★, Yelp ↗
“I contacted them they responded immediately were able to do the date i needed which was within the same week, came on time, straight to work, very polite and professional.”— Jessica B. · 5★, Yelp ↗
“My boyfriend hired GreenEx to clean out one of the apartments in the house I grew up in. There was a ton of old furniture, Knick-knacks and just so much Junk I've acquired over the last 30+...”— Christina T. · 5★, Yelp ↗
“I wish there were 6 stars. Frank was so amazing to work with, he listened and was honest. My mother had to go into a nursing rehab...she stopped being able to clean...and the house was dirty and...”— Vikki B. · 5★, Yelp ↗
“I paid a relative's outstanding balance the day of service of his partial home clean-out. All requests to obtain a receipt for the payment have been met with obstinate silence.”— Sam A. · 1★, Yelp ↗

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