Flat Rate Junk Removal NY draws sharply mixed feedback: it rates highly on Google (4.7) and Facebook (4.7) with frequent praise for fast same-day service, friendly crews, and clean work, but rates only 2.6 on Yelp and 3.4 on Angi and carries an F / not-accredited rating from the BBB. The recurring complaint is that the advertised flat-rate quote is sometimes not honored, with customers reporting surprise upcharges, on-site price disputes, and poor follow-up.
“Hired them to clean the whole house and take all the garbage out, chose them because they gave me a flat rate and I didn't want any surprises. Roy came down within 2 hours and took everything out in like 20 minutes.”— Yelp reviewer · 5★, Yelp ↗
“CHRIS & Omar were excellent!! CHRIS was so professional! Nice guys. Quick service, called office to make a deal.”— Yelp reviewer · 5★, Yelp ↗
“The guy that gave me the estimate and the one that did the work were both very gentle and nice. The junk was removed in an hour, and the area looks phenomenal.”— Yelp reviewer · 5★, Yelp ↗
“They took everything out to the sidewalk and then hauled it away with the truck. Left everything clean, the sidewalk and the basement.”— Angi reviewer · 5★, Angi ↗
“When they showed up, they would not honor the removal at the given quote. The guys were on the phone for almost an hour going back and forth with their office... the guys removing the junk argued the entire time!!!”— Yelp reviewer · 1★, Yelp ↗
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