Flat Rate Junk Removal is a Brooklyn-based company serving all five NYC boroughs with sharply polarized reviews: strong Google (4.7/350) and Facebook ratings praising fast, same-day, professional crews, but a much lower Yelp score (2.6/45), a 3.4 on Angi, and an F BBB rating with unanswered complaints. The recurring positive theme is speed and friendly crews, while the dominant complaint is that the advertised flat rate is not honored on site, with pricing-transparency and follow-up issues.
“Roy came down within 2 hours and took everything out in like 20 minutes.”— Yelp reviewer · 5★, Yelp ↗
“Hired them to clean the whole house and take all the garbage out, chose them because they gave me a flat rate and I didn't want any surprises.”— Yelp reviewer · 5★, Yelp ↗
“Avi and Juan were super great and easy to deal with and supperrrr quick.”— Yelp reviewer · 5★, Yelp ↗
“Harry was great to work with, the price was reasonable and scheduling was pretty easy. I contacted them via the website and set an appointment for same day service with a fair quote.”— Angi reviewer · 5★, Angi ↗
“The team never showed up despite repeatedly telling me they were on their way, and when I called the main office for help they lied saying it was a referral through a friend and not a normal booking so they wouldn't help.”— Reviewer · 1★, Angi ↗
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