Independent guide152 NYC haulers reviewedUpdated June 2026
Best Junk Removal NYC
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Divine Moving & Storage reviews

4.9 (1440 reviews · Google (main location, 845 3rd Ave listing))
Licensed & insuredSame-day$$$$$

Review summary

Divine Moving & Storage is a long-established NYC moving/storage company (operating since ~2000) with strong aggregate ratings — roughly 4.9 on Google and 4.5 on moveBuddha across hundreds of reviews, though lower on Yelp (4.1) — and is BBB A+ rated but not BBB accredited. Customers consistently praise punctuality, careful damage-free handling, and professional crews, while a minority complain about final costs exceeding quotes, pressure to buy boxes/tip, and occasional crew professionalism or storage-communication issues.

👍 Pros
  • Punctual / on-time arrival
  • Careful handling, items delivered without damage
  • Professional, friendly, efficient crews
  • Stress-free, smooth end-to-end experience
👎 Cons
  • Final bill / hours exceeded the quote; surprise charges
  • Pressure to buy extra boxes and to tip under duress
  • Occasional professionalism / privacy / attitude lapses by crews

What customers say

“Excellent company sooo professional we had a great experience with the move of my aunt in the Bronx. They did pack and unpacking service, they take care of all the details with no loss nor damage of property!!”— Florangel Castillo · 5★, Google (via Sirelo) ↗
“Divine did a fantastic job with my relocation. It was a pleasant experience all the way from the first contact to the final delivery of furniture.”— Gaston Aguero · 5★, Google (via Sirelo) ↗
“They were incredibly efficient and got a massive move done for me within the time constraints. Sergio led a great team with Yaya and Juan!”— Elle Randall · 5★, Google (via Sirelo) ↗
“I'm so glad I moved with Divine Moving. Rob and his team made it easy and stress-free for me to move.”— Escribania Zoppi · 5★, Google (via Sirelo) ↗
“Unprofessional Movers. Miscommunication regarding time windows, storage access, unexpected fees for boxes, and pressure to tip under duress.”— Theresa B · 1★, MoveAdvisor ↗
“They quoted three hours, but it took eight to move a studio. We paid over $1,200 and had to buy unnecessary boxes...”— Anonymous · 2★, Yelp (via moveBuddha) ↗

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