Cleanout Express is a long-running (since 1997) NYC five-borough junk-removal company holding roughly 4.0 stars across ~67 Yelp reviews and high marks on Angi, with reviewers consistently praising fast, punctual, professional crews and competitive pricing. A recurring minority of complaints centers on pricing transparency, where some customers say the final cost exceeded the quote due to undisclosed fees.
“The Cleanout team does the job, and they are FAST, CLEAN & PROFESSIONAL.”— Yelp reviewer · 5★, Yelp ↗
“The crew of four arrived on time and got right to work. They were friendly, efficient and quick. On the day of the actual job they stuck to the price, worked hard and filled up half a truck in less than 45 minutes.”— Yelp reviewer · 5★, Yelp ↗
“They had the best price when compared to multiple competitors. They quoted (and charged) a price that was half the competitor's, and arrived within a couple hours of my call.”— Yelp reviewer · 5★, Yelp ↗
“I was very pleased with the work Cleanout Express did for me. The clean out teams were punctual, friendly and nothing was too much trouble. My back yard has never looked so good! Top marks Cleanout Express!”— Fran G., Cleanout Express website (client testimonials) ↗
“The staff arrived promptly at the arranged time, got straight to the job and stuck to the quoted price, which was very reasonable. We would not hesitate to use the services of Cleanout Express again in the future.”— Gladys, Cleanout Express website (client testimonials) ↗
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