Big Apple Moving & Storage reviews

Review summary

Big Apple Moving & Storage is a long-established (since 1979) Brooklyn-based NYC full-service mover that offers junk removal as an add-on service, earning roughly 4.7/5 across ~298 aggregated reviews (Google ~5.0, Yelp 3.8, BBB A+). Reviewers consistently praise fast, professional, careful crews and fair pricing, while a recurring minority report furniture/property damage and difficulty getting damage claims resolved.

What customers say

“David's crew was absolutely GREAT!!! They arrived on time prepared to work. They wrapped the furniture and protected it appropriately. I am truly happy at how fast they worked to remove all my furniture. Thank you Big Apple Moving!”— Sauda Abdul-Malik · 5★, Google ↗

“Big Apple Moving was amazing! Everything about the process was smooth and easy from beginning to end. Milos was incredibly helpful with pricing and scheduling, and the moving team was fantastic. I would definitely recommend!”— Megan June · 5★, Google ↗

“I recently had the pleasure of engaging Big Apple Movers for my relocation. Their team demonstrated professionalism and care, turning a stressful move into a seamless one. I wholeheartedly recommend Big Apple Movers!”— Mike Sannito · 5★, Google ↗

“They were friendly, efficient, and took great care to not damage any of the furniture or the walls. Big Apple also gave me a better price than three other moving companies I had explored, and the quality of the work was excellent.”— Verified review · 5★, Google ↗

“HORRIBLE EXPERIENCE WITH THIS COMPANY! David's crew dragged my son's drawer around to the point where it is completely broken, broke my bed, and cracked our TV. It is completely broken because of lack of care.”— Kimya N. · 1★, Google ↗

“Their team damaged many items in my move. They would not return my call when I asked how they would take care of the damage. Grossly negligent, not using padding, not following instructions, using dirty packing materials.”— Verified review · 1★, Yelp ↗