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Best Junk Removal NYC
Home / Directory / 1-844-JUNK-RAT (Maximum Cleaning Svc Inc.)

1-844-JUNK-RAT (Maximum Cleaning Svc Inc.) reviews

4.9 (37 reviews · HomeTownDumpsterRental)
Licensed & insuredSame-dayUpfront pricingBooks online$$$$$

Review summary

1-844-JUNK-RAT (Maximum Cleaning Svc Inc.) is a family-owned NYC/NJ-metro junk-removal company whose reviews are split: customers widely praise the crews as professional, on-time and efficient, but a recurring minority complain that the final price exceeded the original quote, including one detailed BBB bait-and-switch complaint. Aggregate scores range from 4.9/5 on HomeTownDumpsterRental (37 reviews) to 3.5/5 on Yelp (17 reviews), with an isolated 1-star BBB review.

👍 Pros
  • Professional, polite and courteous crews (Tyler, Nick, Danilo, Justin, etc.)
  • Fast and efficient loading/hauling
  • Arrived on time / within scheduled window
  • Clean up after the job, no damage to property
👎 Cons
  • Final price came in higher than the quote / surprise upcharges on arrival or after loading
  • Quoted by full job but only charged for what fits in one truck (volume not made clear upfront)
  • Alleged bait-and-switch with items dumped back when extra payment refused (BBB complaint)

What customers say

“Junk rats wonderful experience and well worth the [price]. Tyler and Nick are kind and pleasant.”— Melanie S. · 5★, Yelp ↗
“I can't thank you enough for the fine fine service hauling my boat today! Everything about your company has been top notch, professional, and you just made a seemingly impossible situation so [easy].”— Lynne V. · 5★, Yelp ↗
“In the middle of the process as I type. So far so good. Very professional. Did give us a weird reaction to the flammable stuff. But I get it, it makes sense. He was just a little abrasive. Overall [good].”— Alex B. · 4★, Yelp ↗
“The two guys that came did a wonderful job. They were very fast and very efficient... I would definitely hire those same guys if I ever needed anything removed.”— Richard B. · 5★, HomeTownDumpsterRental ↗
“Junk Rats...Do not use this company!!! Mike and Bruno came to my house. I told Mike all this junk needs to go, how much. He gave me a price. He never said only what we can fit into one truck...”— Ana V. · 1★, Yelp ↗
“AVOID DOING BUSINESS WITH THIS COMPANY. I only gave this a one star because I couldn't give it a zero!!! Avoid this company at all costs! I had a terrible experience with them. Mike the owner...”— Me N. · 1★, Yelp ↗

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