1-800-GOT-JUNK?'s Brooklyn/Queens (Long Island City) franchise draws polarized feedback: customers consistently praise fast, often same-day service and professional, courteous crews, but the most common complaint by far is pricing that feels high or opaque, with some reports of quotes not being honored. Aggregate ratings vary widely by platform, from 3.5 on Yelp (162 reviews) to 4.9 on the company-fed MyReputation page (1,498 reviews), while the BBB profile carries a D+ rating.
“I have just used 1 800 Got Junk (Brooklyn) for the third time. What has amazed me is that they came the same day i booked them - within 2 or 3 hours in fact, and were remarkably efficient and...”— Lugano1999 M. · 5★, Yelp (via Yahoo Local) ↗
“Friendly staff, Justine and Erik were quick and efficiently removed my items. Arrived exactly on time requested, will highly use service again and recommend to friends and family.”— Anonymous · 5★, MyReputation ↗
“Took apart big items and cleaned up. Worked with me on the final price.”— Anonymous · 5★, MyReputation ↗
“They were very professional did extremely good job. I would recommend them to anyone who lived up to your word. Thank you.”— Anonymous · 5★, MyReputation ↗
“I called the company up and informed them that I need bags, luggages and a treadmill to be taken out. They came to my place gave me a price which was 100 percent overpriced and he said we were not...”— Gina A. · 1★, Yelp (via Yahoo Local) ↗
“When they first arrived to your location they produce a price list that they go so fast and it makes it seem like they're giving you brakes on stuff but they're really not. First they look like...”— Theresa M. · 2★, Yelp (via Yahoo Local) ↗
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